Case Study: Mahoning County Streamlines Government Paperwork with Square 9 Softworks GlobalSearch

Mahoning County cuts document turnaround from 4 weeks to less than 5 days with Square 9 Softworks

Mahoning County, a government entity in Ohio, was struggling with excessive paperwork, inefficient document tracking, and slow approval processes that took weeks or months. This created challenges in collaboration and securing sensitive data across departments. To address this, they turned to vendor Square 9 Softworks and implemented their GlobalSearch document management solution.

The solution from Square 9 Softworks provided a web-based platform for real-time collaboration, document tracking, and workflow automation. This resulted in a dramatic improvement, reducing a key approval process from four weeks to less than five days. Mahoning County also achieved a 300% reduction in paperwork and saves approximately $5,000 annually in printing costs, greatly enhancing productivity and accountability.

Mahoning County