Case Study: Korrect Plumbing, Heating & Air Conditioning boosts administrative productivity with Square 9 Softworks GlobalSearch

Korrect Plumbing, Heating & Air Conditioning boosts administrative productivity 20% with Square 9 Softworks

Korrect Plumbing, Heating & Air Conditioning, a leading plumbing and HVAC provider in Western Ohio, faced significant challenges managing its growing volume of paper files. The manual search and retrieval process was time-consuming, costly, and threatened to decrease productivity and impact customer service. To address this, Korrect turned to vendor Square 9 Softworks and implemented its GlobalSearch Enterprise Content Management software.

The solution from Square 9 Softworks involved scanning all incoming paper documents into the GlobalSearch system, creating a centralized and secure digital database. This provided the entire company with easy desktop, browser, and mobile access to files, eliminating time spent searching through filing cabinets. As a result, Korrect saw a 20% increase in administrative productivity, a 10% increase in efficiency for its estimators, and expects to save up to 20% annually on paper expenses.

Korrect Plumbing, Heating & Air Conditioning