Square 9 Softworks
100 Case Studies
A Square 9 Softworks Case Study
International School Services (ISS), a non-profit supporting schools worldwide, faced major inefficiencies and paper waste from its manual, document-heavy purchase order and invoice processes. Needing to improve workflow while adhering to record retention policies, ISS turned to Square 9 Softworks and its GlobalSearch document management system with KeyFree Indexing.
By implementing Square 9's solution, ISS digitized its operations, eliminating over 500,000 sheets of paper in the first six months and projecting annual savings of up to a million sheets. The system streamlined document retrieval from 15 minutes to seconds, eliminated offsite storage costs, and improved productivity across purchasing, accounting, and human resources departments. ISS staff found the Square 9 platform user-friendly and effectively self-trained, leading to plans for broader departmental expansion.