Case Study: Harrison County REMC boosts document efficiency with Square 9 Softworks

Harrison County REMC saves 20 hours a week with Square 9 Softworks

Harrison County REMC, a not-for-profit electric cooperative, faced challenges with inefficient paper-based processes. Their accounts payable relied on a physical binder that slowed approvals, and their Service Order Department was running out of physical storage space while struggling to quickly locate member documents. To support their digital transformation, they turned to Square 9 Softworks and implemented its GlobalSearch document management solution.

Square 9's solution streamlined invoice approvals digitally and eliminated filing cabinets by providing secure, organized archiving. Integrated with Square 9's GlobalCapture and existing business software, it automated data extraction, saving 12-16 hours monthly on large power billing alone. Overall, Square 9's system saves an average of 20 hours weekly, increased accounts payable productivity by 20%, and freed up an entire room by removing over 20 filing cabinets, enabling documents to be found in minutes instead of half an hour.

Harrison County REMC