Case Study: Goodwill Industries of Tulsa reduces paper filing and retrieval time with Square 9 GlobalSearch

Goodwill Industries of Tulsa saves 5 hours a week with Square 9 Softworks

Goodwill Industries of Tulsa, a nonprofit organization, faced inefficient and time-consuming paper-based processes, particularly in its Accounts Payable department. Managing piles of checks and invoices stored in file cabinets and boxes made document retrieval difficult. To solve this, Goodwill partnered with vendor Square 9 Softworks and implemented their GlobalSearch enterprise content management software.

The solution from Square 9 involved digitally scanning documents like check stubs and using GlobalSearch's powerful search functionality to instantly retrieve files by keywords or fields. This eliminated the need for physical storage and manual searching. The Accounts Payable department saved one hour per day, or five hours weekly, allowing staff to focus on more valuable work. Goodwill was so satisfied that they are exploring expanding GlobalSearch to their Human Resources department.

Goodwill Industries of Tulsa