Case Study: The Ohio State University College of Dentistry achieves efficient, FERPA-compliant student records management and $10,000/yr savings with Square 9 Softworks' GlobalSearch

GlobalSearch® Makes Dental College Smile

The Ohio State University College of Dentistry was struggling with time-consuming, error-prone paper student records — misfiled or lost files, cumbersome post‑graduation file rotations, no disaster recovery and FERPA compliance risks. To address this, the college implemented Square 9 Softworks’ document management product, GlobalSearch, to digitize and centralize tens of thousands of student records.

Square 9 Softworks implemented GlobalSearch (integrated with eCopy and a multifunction scanner), enabling instant scanning, indexing, controlled access and reliable backups. The solution eliminated missing files, simplified sharing and remote work, strengthened FERPA controls and provided disaster recovery; it recovered about 10 labor hours per week (~$10,000/year) and delivered an estimated 25–30% efficiency gain, paying for itself quickly.

The Ohio State University College of Dentistry

Michael Murray

Assistant Director