Case Study: HI Canada achieves faster, paperless invoice processing with Square 9 Softworks' GlobalSearch

GlobalSearch Helps Travel Conscious Hostel Brand Become Paper Conscious

HI Canada, a member-based non-profit hostel network, struggled with a paper-based accounting workflow that required printing and mailing invoices from multiple locations to headquarters in Vancouver, causing costly delays in expense receipt and payments. To modernize and centralize invoice processing, HI Canada chose Square 9 Softworks’ GlobalSearch® document management solution.

Square 9 Softworks implemented GlobalSearch® across HI Canada’s locations to digitize invoices, eliminate physical mailing, and provide centralized, real-time access to documents. The change produced measurable benefits: far less incoming mail, invoice retrieval in a fraction of the time, significantly reduced processing times, improved visibility into invoice status and monthly expenses, cost-savings, and easier remote work during the COVID-19 pandemic.

HI Canada

Miranda Brooking

Office Coordinator and Executive Assistant