Case Study: Bozzuto’s Inc achieves major time and cost savings with Square 9 Softworks' GlobalSearch

GlobalSearch® Delivers Efficiency for Wholesale Distributor

Bozzuto’s Inc., an award-winning regional wholesale distributor of food and household products, faced a cumbersome paper-based records system that made filing and retrieving customer statements, delivery tickets (500+ daily) and credit memos slow, error-prone and storage-intensive. To modernize document management and speed access across departments, Bozzuto’s engaged Square 9 Softworks and adopted its GlobalSearch electronic content management solution.

Square 9 Softworks implemented GlobalSearch to scan and index documents into a central, searchable repository with separate inboxes for each document type, allowing originals to be retained only briefly and eliminating nine filing cabinets. The solution delivered measurable gains—about 35 hours saved per week in Accounts Receivable (25 hours clerical + 10 hours supervisory), reduced printing and storage costs, improved customer service and audit responsiveness, and well over $20,000 in estimated annual labor savings.

Bozzuto’s Inc

Suzanne Cerreta

Lead Accounts Receivable Coordinator