Case Study: General Distributors, Inc. achieves faster document retrieval and reduced storage costs with Square 9 Softworks' GlobalSearch

General Distributors cuts invoice retrieval time to 1/6 with Square 9 Softworks

General Distributors, Inc., an established beverage distributor, faced a significant challenge with the enormous volume of paperwork generated by its daily delivery operations. This physical documentation was costly to store and difficult to retrieve, hindering customer service and internal efficiency. To address this, the company implemented the GlobalSearch document management solution from vendor Square 9 Softworks.

By deploying Square 9's GlobalSearch, General Distributors automated the capture and indexing of accounting documents, creating a searchable digital database. The solution delivered substantial results, including the elimination of physical storage supplies and a drastic reduction in document retrieval time to one-sixth of what it was previously. This improved efficiency allowed for better customer service and fostered increased collaborative efforts among staff.

General Distributors, Inc