Case Study: The Dutch Group achieves AP automation and financial visibility with Square 9 Softworks

Fuel, Convenience Store, and Pharmacy Chain Gains Financial Visibility Using Square 9

The Dutch Group, a regional fuel, convenience store and pharmacy chain, faced slow, paper-based accounts-payable processes where invoices were hand-delivered, misplaced, and required staff to retrieve physical files—causing payment delays, blocked accounts, and internal confusion. To modernize AP and eliminate data silos, The Dutch Group engaged Square 9 Softworks to deploy invoice automation via its Enterprise Content Management solution, including TransformAI for AI-assisted capture and integration with their PDI ERP.

Square 9 Softworks implemented phased capture, indexing, secure routing, and PDI synchronization so stores only see their own invoices while directors retain full visibility; TransformAI automatically extracts vendor and payment data and can pull check numbers from PDI. The solution sped approvals and payments, eliminated account shutdowns from missed invoices, saved substantial paid staff hours by removing manual capture work, improved invoice-status visibility, and enabled fast vendor-spend reporting.

The Dutch Group

Lily Setiawan

Corporate Controller