Case Study: Ann Arbor Spark achieves 10 hours/month savings and paperless invoicing with Square 9 Softworks' GlobalSearch & QuickBooks integration

Economic Development Organization Sparks Productivity and Efficiency with GlobalSearch and QuickBooks Integration

Ann Arbor Spark, an economic development organization in the Ann Arbor region of Michigan, faced a time-consuming, paper-based invoice workflow: staff printed consultant invoices, manually entered data into their CRM/QuickBooks, collected signatures from the Senior VP and customers, and stored paper files for audits. To eliminate this bottleneck they selected Square 9 Softworks' GlobalSearch® with the QuickBooks Integration.

Square 9 Softworks implemented GlobalSearch (with field mapping to QuickBooks and support from Square 9 Professional Services and partner Michigan Office Solutions), enabling automated data flow and electronic approvals. The solution cut printing and paper use, allowed remote approvals, improved accuracy and reporting, and reduced invoice processing from 3–4 hours to 30–60 minutes for large batches—saving about 10 hours per month.

Ann Arbor Spark

Lisa Bies

Senior Vice President of Business Acceleration