Case Study: Dimensional Health Care Associates achieves paperless workflow efficiency with Square 9 Softworks GlobalSearch

Dimensional Health Care Associates saves $70,000 annually with Square 9 Softworks

Dimensional Health Care Associates, Inc. (DHCA) faced the challenge of managing an overwhelming and cumbersome paper-based filing system for its nurse case management services. The growing paper records consumed expensive office space and created inefficient workflows, while field nurses needed quick access to client documents. Without dedicated IT staff, DHCA needed an affordable and simple electronic content management solution, leading them to partner with vendor Square 9 Softworks and implement their GlobalSearch software.

The solution from Square 9 Softworks streamlined DHCA's document intake and access. Faxes and emails are now routed directly into GlobalSearch, where they are indexed and made instantly available to nurses in the field. This eliminated physical filing and moved documents through the system in days instead of weeks. The results included full regulatory compliance for training documentation and annual savings of approximately $70,000, stemming from reclaimed office space and labor efficiencies equivalent to one full-time employee.

Dimensional Health Care Associates, Inc. (DHCA)