Case Study: Harco Laboratories, Inc achieves faster document retrieval and lower storage costs with Square 9 Softworks GlobalSearch

Aerospace Company Takes Flight with GlobalSearch® ECM

Harco Laboratories, Inc., an award-winning aerospace component designer and manufacturer, struggled with volume-driven paper records—many documents per component, slow and costly retrieval, and rising offsite storage fees—while needing to meet strict regulatory and audit requirements. To address this, Harco selected Square 9 Softworks’ GlobalSearch ECM to centralize and modernize document management.

Square 9 Softworks deployed GlobalSearch to scan and index sales orders, work-order “travelers” and financial records (including barcode batch scanning), integrated with Harco’s Infor VISUAL ERP, and automated workflows like a 17-step contract review. The solution reduced labor (estimated savings ~$1,000/month), arrested offsite storage costs that had peaked at $16,000/year, sped retrieval, improved audit readiness and disaster recovery, and delivered a clear ROI for Harco.

Harco Laboratories, Inc

Brian O’Connor

IT Manager