Case Study: Isha Foundation automates alert routing and improves on-call response with Squadcast

How Squadcast helped Isha Foundation to automate alert routing and set a solid foundation for their On-call process

Isha Foundation, a non-profit organization based in Coimbatore, India, needed a better way to handle incident alerts and on-call coordination. Before using Squadcast, their team relied on manual routing through WhatsApp and email, which created inefficiency, resource fatigue, and added cost as they maintained a dedicated 24/7 response setup.

Squadcast helped Isha Foundation automate alert routing and incident response, sending detailed alerts to the right on-call engineers and integrating with Slack for faster collaboration and resolution. With Squadcast, Isha Foundation improved on-call efficiency, reduced burnout and manual toil, and lowered operational costs by replacing their manual processes with a more streamlined and affordable system.

Isha Foundation

Arunraj R

DevOps Engineer