Case Study: NestEgg Improves Reliability and Streamlines Incident Management with Squadcast

How NestEgg made their platform more reliable by using Squadcast

NestEgg, a real estate startup based in Chicago, needed a better way to manage reliability as its engineering team grew. Before using Squadcast, the team relied on manual issue detection, spreadsheet-based on-call scheduling, and limited incident visibility, which led to complaints about downtime, slow app performance, and difficulty scaling incident response.

Using Squadcast for incident management, NestEgg integrated alerts with Datadog and Slack, set up routing rules and escalation policies, and moved on-call scheduling into a unified dashboard. With Squadcast, NestEgg became more proactive about catching infrastructure issues before customers reported them, sped up on-call management, and improved overall platform reliability while scaling from a 4-person team to 12 people.

NestEgg

Eric Jelinek

Vice President of Technology