Case Study: Lybrate achieves faster incident response with Squadcast

How Lybrate enables speedy recovery with Squadcast

Lybrate, India’s largest online doctor consultation platform, needed a better way to support its rapidly growing user base without overwhelming its DevOps team. The company faced hundreds of noisy alerts, no centralized way to analyze incidents, notifications going to the wrong people, and limited insight into response effectiveness. To address these challenges, Lybrate turned to Squadcast.

With Squadcast, Lybrate implemented alert suppression, a centralized incident dashboard, custom escalation policies, and incident reporting tools including timelines and war rooms. Squadcast helped the team eliminate alert fatigue, lower resolution times, improve operational transparency, and reduce application downtime, leading to a better end-user experience and faster incident response.

Lybrate

Utkarsh Tripathi

DevOps Engineer