Case Study: Bibam Group reduces alert fatigue with Squadcast

Bibam found their best PagerDuty Alternative in Squadcast

Bibam Group, a travel and tourism holding company in Argentina and Latin America, needed a more efficient incident management and on-call solution for its 24/7, multi-vertical microservices environment. Using PagerDuty, the team faced complex scheduling, high costs, a non-intuitive UI, and support issues that contributed to alert fatigue and slower incident response.

By moving to Squadcast, Bibam Group implemented automated on-call scheduling, deduplication, routing rules, and better incident workflows with responsive support from Squadcast. The result was a serious reduction in alert fatigue, improved incident response and MTTR, and more time for the team to focus on its development roadmap.

Bibam Group

Martin do Santos

Platform and Architecture Tech Lead