Case Study: YAROOMS Streamlines Incident Management with Squadcast

A Case in Effective Incident Management With Squadcast

YAROOMS, a workspace management company based in Bucharest, Romania, needed a better way to manage incidents across its global operations. Before using Squadcast’s Incident Management Platform, the team relied on an ad hoc, reactive approach that led to firefighting, alert fatigue, and slow coordination among a limited pool of experienced staff.

With Squadcast, YAROOMS implemented structured on-call management, proactive alerting, automation rules, escalation policies, runbooks, status pages, and integrations with tools like Slack, MS Teams, New Relic, AWS, and Azure. Squadcast helped YAROOMS streamline incident management, reduce firefighting, improve collaboration and visibility, and support a smoother migration from AWS to Azure, though the case study does not provide specific numeric metrics.

YAROOMS

Mihai Stancu

Chief Technology Officer