Case Study: a mobile ecommerce marketplace reduces ATO fraud with SpyCloud Consumer ATO Prevention

Mobile Ecommerce Marketplace reduces ATO fraud by 90% with SpyCloud

The customer, a mobile ecommerce marketplace, faced a surge in account takeover (ATO) fraud and financial losses following high-profile data breaches in the Latin American market. To proactively combat these threats and protect its 27 million monthly users, the organization sought an innovative solution, leading them to the vendor SpyCloud and its Consumer ATO Prevention service.

SpyCloud's solution leveraged data recaptured from the criminal underground to identify and flag accounts using compromised credentials. This enabled the marketplace to initiate proactive remediation steps like password resets. As a result, SpyCloud helped the company reduce ATO fraud in the Latin American region by 90%, avoid $1 million in fraud losses, and reallocate two full-time resources to other projects by significantly reducing the manual effort required for ATO prevention.