Case Study: Automattic protects millions of customers from account takeover with SpyCloud

How Automattic Is Protecting Customers Behind The Scenes

Automattic, the company behind WordPress.com and other web tools like Jetpack and WooCommerce, needed a better way to protect customer accounts from takeover. With password reuse driving stolen-credential attacks, its team was spending significant time manually searching for exposed credentials and comparing them against customer accounts.

To automate this process, Automattic implemented SpyCloud’s account exposure detection and proactive password reset capabilities. With SpyCloud, Automattic can identify exposed credentials faster, force immediate password resets, and protect hundreds of millions of people from reusing compromised passwords, reducing manual effort while improving customer security.

Automattic

Barry Abrahamson

Chief Technology Officer