Case Study: Switchback Health improves telehealth platform performance with SPsoft

Switchback Health cuts DevOps incidents to zero in 6 months with SPsoft

SPsoft was engaged by Switchback Health, a US-based telehealth startup, to take over and improve its HIPAA-compliant platform for physiatrist and recuperative care. The project faced significant challenges, including extensive technical debt, performance barriers, and an outdated iOS codebase that failed to meet App Store requirements, all of which hindered the platform's commercial potential.

The SPsoft team provided comprehensive R&D services, technology consulting, and architecture updates. They refactored the iOS code, optimized the infrastructure for AWS, and added critical features like automated SSL-certificate assignment. As a result, SPsoft eradicated performance issues and reduced DevOps incidents to zero within six months, while also implementing a cost-efficient Time & Material billing model for the client.

Switchback Health