Case Study: MorgenFund achieves faster, more efficient custody and securities processing with SPS

MorgenFund streamlines custody processing with SPS using a 30-person Vietnam team and same-day transaction handling

SPS provided strategic offshoring services to the leading German investment firm MorgenFund. The customer needed to improve the efficiency and quality of its custody and securities transaction processing while meeting strict regulatory requirements.

SPS implemented its best-shoring model, creating a dedicated team of 30 in Vietnam to handle processing, while scanning and indexing were managed at its German sites. This multi-location approach, combined with automation and a flexible staffing model, enabled same-day processing and efficiently managed fluctuating volumes. The solution streamlined the entire document workflow from account opening to closure, significantly reducing processing times and improving data accuracy. The partnership is long-term, with plans to expand collaboration and further integrate AI-driven optimizations.

MorgenFund