SPS Commerce
227 Case Studies
A SPS Commerce Case Study
Valley Industries, a manufacturer and distributor of industrial and agricultural equipment, faced a significant challenge as its revenue tripled and its business model shifted to primarily direct-to-consumer dropshipping. This growth, which expanded its number of retail trading partners from one to 29, threatened to overwhelm its single dedicated EDI specialist. Valley Industries partnered with SPS Commerce and its Fulfillment solution to manage this increasing complexity without adding support staff.
SPS Commerce provided the solution by running Valley Industries' EDI operations, automating high-volume orders, and offering expert support. This was proven during a seamless migration of the company's ERP system to Microsoft Dynamics 365 Business Central, which was completed ahead of schedule. As a result, Valley Industries grew to over $80 million in revenue while its EDI support headcount remained flat at one person, saving an estimated $180,000 per year in labor costs.