Case Study: USG (building-materials leader) achieves predictable, best-in-class order fulfillment with SPS Commerce

USG Stands Out Through Excellence in Order Fulfillment with Help From SPS

USG, the industry-leading manufacturer of Sheetrock drywall and other lightweight building materials, ships large, bulky loads directly to worksites and depends on precise fulfillment to meet retailers’ expectations for order status and delivery. Facing the choice of investing in an in-house EDI department or outsourcing, USG needed a partner to manage electronic trading relationships and ensure supply-chain predictability.

USG chose SPS Commerce’s full-service Fulfillment/EDI solution, benefiting from SPS’s large network and prebuilt mappings to speed partner onboarding and integrations. The partnership reduced USG’s operational burden, improved order and delivery predictability, and allowed the company to focus on its core business while strengthening its reputation as a trusted supplier.

USG

Laura Hunter

Director of Sales Operations