Case Study: USG achieves predictable nationwide fulfillment and faster retailer onboarding with SPS Commerce

USG - Customer Case Study

USG Corporation, a $3.8B manufacturer best known for Sheetrock® drywall, supplies large home-improvement retailers and regional distributors nationwide. Because it ships large, bulky product with tight delivery windows, USG needed more predictable fulfillment, fewer back-orders and a scalable way to meet retailer specifications and lead-time expectations.

Partnering with SPS Commerce for EDI and fulfillment gave USG a technology foundation and access to a large retail network, making onboarding faster and more repeatable. The SPS solution improved communications and processes, enabled reliable lead times, reduced onboarding friction with major retailers, and supported USG’s continued growth as a dependable supplier.

USG

Laura Hunter

Director of Sales Operations