Case Study: Twin Cups achieves automated EDI compliance and scalable grocery fulfillment with SPS Commerce

Twin Cups - Customer Case Study

Twin Cups (Swell Foods) is a Santa Barbara–based supplier in the better-for-you ice cream category, known for products with 10 grams of protein per 1/2-cup serving. As the company expanded into major grocery chains (Kroger, Ahold, Publix and others), it faced a growing need to meet retailers’ EDI requirements and automate order, shipment and invoicing workflows managed in QuickBooks Enterprise.

Twin Cups implemented SPS Commerce Fulfillment for QuickBooks to provide a scalable EDI connection that operates inside their ERP, automating order receipt, shipment confirmations and invoicing. The solution eliminated error-prone manual processes (reducing errors by up to 99%), cut staffing overhead, improved order processing times, and enabled Twin Cups to meet all grocery customer requirements automatically and scale for peak seasons.

Twin Cups

Shari Mock

Chief Operating Officer