Case Study: Symbion streamlines order fulfillment with SPS Commerce vendor enablement

Symbion automates EDI with SPS Commerce and onboards 125+ suppliers

Symbion, a large Australian healthcare company, faced inefficiencies in its ordering and receiving processes due to reliance on manual methods like fax and email from many of its smaller suppliers. To automate data exchange and achieve its fulfillment goals, Symbion partnered with SPS Commerce and utilized its Fulfillment product and vendor enablement program.

SPS Commerce implemented a comprehensive vendor enablement program for Symbion, which included planning, rollout, and certification phases. The solution successfully automated the exchange of key order and shipping data with over 125 suppliers, exceeding Symbion's original forecast. This streamlined Symbion's order fulfillment process, providing better visibility and control over inbound stock and improving communication with its pharmacy customers.

Symbion