Case Study: DB Schenker achieves seamless, 100%‑accurate trading‑partner communications and simplified billing with SPS Commerce

SPS solutions link the electronic supply chain system with the retailers and manufacturers’ in-house systems

DB Schenker, a leading international logistics provider, was contracted as a third‑party logistics partner to handle warehousing and distribution for a multinational consumer goods manufacturer to retailers including David Jones, Myer and Officeworks. The engagement required timely translation of retailer electronic purchase orders and manufacturers’ advance shipping notices into formats readable by the manufacturer, retailers and Schenker’s transport carriers to manage a complex, multi‑party supply chain.

SPS Commerce implemented an omnichannel electronic messaging solution that mapped and translated communications in real time into each party’s in‑house formats, enabling instant PO delivery and seamless ASN assimilation. The integration created a transparent electronic gateway across the supply chain, supported reverse‑billing by routing delivery confirmations through to retailers, reduced paperwork, sped up processing, cut costs, achieved 100% accuracy against client data requirements and sharpened Schenker’s competitive edge.

DB Schenker

Joe Whittle

Product Manager Logistics