Case Study: SM Brands achieves 3-hour PO processing and retailer compliance with SPS Commerce

SPS’ fulfillment solutions are affordable and highly efficient for integrating ERP systems

SM Brands is one of Australia’s leading suppliers of sporting and leisure goods, supplying equipment, apparel and footwear to major retailers including Rebel Sport, Amart All Sports and Harris Scarfe. As a small supplier it was under pressure from larger trading partners to provide Purchase Order Acknowledgements (POAs) and Advanced Shipping Notices (ASNs), but its ERP couldn’t generate those documents—putting the business at risk of chargebacks and costly delays.

SPS Commerce integrated SM Brands’ ERP with its cloud-based fulfillment solution under tight timelines, enabling the company to send and receive required trading documents via the SPS retail business network. The result: faster, more accurate order processing (POs now take three hours instead of two weeks), fewer manual errors, compliance with retailer requirements and a cost-effective electronic supply chain solution without a large capital outlay.

SM Brands

Rowland Kubale

Systems Administrator