Case Study: Cooler Master achieves seamless retailer EDI connectivity and TIPTOP ERP integration with SPS Commerce

SPS Commerce is establishing retailer trading communities globally

Cooler Master, a Taiwan‑based maker of computer accessories (cooling fans, desktop cases) sold through major U.S. retailers like Amazon, Best Buy and Fry’s, faced a challenge: many retail customers require unique electronic trading (EDI) specifications, and Cooler Master needed an EDI partner that could both connect to those retailers and integrate with its TIPTOP ERP for operational efficiency.

After evaluating several providers, Cooler Master selected SPS Commerce’s cloud‑based File Integration service. SPS delivered prewired retail connections, TIPTOP integration and responsive global support, enabling Cooler Master to meet retailer requirements, streamline transactions and confidently connect with current and future trading partners.

Cooler Master

Jack Hsieh

IT Manager