Case Study: John Louis Inc. achieves automated EDI integration and cuts order processing from hours to seconds with SPS Commerce

SPS Commerce gives retail trading partners an intelligent way to manage and fulfill orders

John Louis Inc., a St. Louis–based maker of solid wood closet kits sold through independent dealers and major retailers (Amazon, Target, Home Depot, Lowe’s, etc.), faced rapidly growing drop-ship order volume that required manual entry of purchase and shipping data into QuickBooks. With hundreds of shipments a day and orders coming from multiple channels, the company needed to automate EDI integration to eliminate time-consuming, error-prone processes.

SPS Commerce implemented SPSCommerce.net to integrate EDI directly with John Louis’s QuickBooks and shipping providers, using pre-built mappings and custom adjustments handled by SPS specialists at no extra cost. The result: more than a dozen trading partners representing 65% of order volume are now connected, and daily order processing that once took hours is completed in seconds, delivering a hands-free, scalable supply-chain workflow.

John Louis Inc.

Gregg Tines

Vice President of Sales