Case Study: Skullcandy achieves automated, scalable order fulfillment and faster retailer onboarding with SPS Commerce

Skullcandy is gaining more control with a cloud-based ERP system

Skullcandy, a fast-growing consumer electronics brand known for headphones and audio accessories, faced rising order volumes, expanding global markets and a diverse trading partner base of 60+ retailers. To meet retailer EDI requirements and eliminate time-consuming manual order entry, the company needed a cloud-based integration with its SAP Business ByDesign ERP.

Skullcandy partnered with SPS Commerce to deploy WebForms and then an integrated EDI service with SAP Business ByDesign plus Trading Partner Intelligence, automating POs, ASNs and invoices with retailers and 3PLs. The integration cut manual entry, accelerated order-to-warehouse processing from hours or days to minutes (40% of revenue now flows through the integrated solution), sped onboarding of new partners, improved document accuracy and freed staff to focus on retail relationships—helping win multiple “Vendor of the Year” honors.

Skullcandy

Mark Hopkins

Director of Information Technology