Case Study: Schwabe North America achieves faster EDI onboarding and greater order visibility with SPS Commerce Fulfillment for SAP

Schwabe North America onboards retailers in days with SPS Commerce

Schwabe North America, a supplier of herbal medicines also known as Nature's Way, faced significant challenges with its broken EDI program. Their previous provider offered poor customer service, no data visibility, and caused extensive delays in onboarding new retail customers. To support their growth, Schwabe needed a new EDI solution from a vendor known for reliability and support, leading them to SPS Commerce.

SPS Commerce implemented its Fulfillment for SAP solution, providing Schwabe with a standardized EDI format and end-to-end data visibility. The results were transformative; SPS Commerce enabled Schwabe to onboard new retail customers in days instead of months and now supports over 175,000 annual transactions with a 98.8% success rate. This solution provided the uptime and scalability needed to manage Schwabe's 40% growth in EDI volume.

Schwabe North America