Case Study: PM&J (private-label manufacturer) achieves automated, hands-free order management with SPS Commerce Fulfillment

PM&J - Customer Case Study

PM&J LLC is a vertically integrated manufacturer of pet, apparel and home products that experienced rapid growth and needed to scale its supply chain. The company faced a challenge to support more than 50% revenue growth while adding dozens of retail trading partners, multiple 3PLs (including launching its own), and automating communications with factories and retailers.

PM&J implemented SPS Commerce Fulfillment integrated with NetSuite/NetSuite OneWorld and OzLINK, working with partner Zastro and multiple logistics providers to automate EDI and order flows. The solution eliminated manual EDI, shortened shipping times, ensured order accuracy and retailer compliance, enabled hands-free order-to-invoice processing, and supported high volume — processing 70K+ EDI documents annually with a 99.9% success rate.

PM&J

Diane Weinmann

Account Manager