Case Study: Owlet recovers $1.4M in six months with SPS Revenue Recovery

Owlet recovers $1.4M in six months with SPS Commerce

Owlet, a leader in infant health technology, faced the challenge of managing complex and time-sensitive Amazon deductions and settlements. Manually tracking and disputing these claims at scale was consuming significant internal resources and leaving revenue on the table. They turned to vendor SPS Commerce and its SPS Revenue Recovery service to address this issue.

SPS Commerce implemented its Revenue Recovery solution to automate the identification, documentation, and submission of eligible claims. This provided Owlet with full visibility and handled the entire dispute process. The results were substantial: Owlet secured 100% recovery on a $423.4k Amazon settlement and recovered a total of $1.4 million within six months. The solution also eliminated manual work, freeing up Owlet's team to focus on core business operations.

Owlet