Case Study: Otis McAllister achieves faster EDI onboarding and streamlined trading-partner relationships with SPS Commerce

Otis McAllister - Customer Case Study

Otis McAllister, a century-old grocery distributor selling private-label and proprietary brands to major retailers like Albertson’s, Costco and Safeway, needed to improve operational efficiency and meet strict EDI requirements imposed by its trading partners. The company sought greater reliability and ease-of-use from its Microsoft Dynamics NAV system to support growth, faster onboarding of retailers, and lower-cost, more responsive fulfillment workflows.

Otis McAllister partnered with Beck Consulting and SPS Commerce to deploy the BCedi adapter and SPS’ Integrated Fulfillment for Dynamics NAV, linking NAV to SPSCommerce.net with a single XML mapping per document. The integrated, on-demand EDI solution made the company operational in weeks, reduced EDI management and onboarding time, enabled suppliers to send timely ASNs directly to retailers, lowered costs, and improved customer service—allowing Otis McAllister to pursue new sales channels with confidence.

Otis McAllister

Jeff Brehm

Director of Logistics