Case Study: Nuo Tech achieves 50% faster order processing and hands-free EDI with SPS Commerce

Nuo Tech - Customer Case Study

Nuo Tech is a retailer and supplier of mobile lifestyle accessories selling through major e-tailers and big-box retailers. As its online and drop-ship business grew, manual EDI handling and order entry became time-consuming and error-prone—each order took about 30 minutes and the company routinely needed temporary staff to absorb holiday volume spikes.

Nuo Tech implemented SPS Commerce’s cloud EDI integrated with Microsoft Dynamics GP in a three-week rollout. Orders are now translated and delivered directly into Dynamics GP, reducing order processing to under 15 minutes, enabling automated retailer-branded labels and advance ship notices with tracking, and sending daily inventory updates and electronic invoices. The automation eliminated the need for seasonal temps during a 300% volume surge, supported record holiday sales, and improved accuracy and retailer satisfaction.

Nuo Tech

Ty Rarick

Founder and Vice President