Case Study: Redcat Racing achieves scalable, timely Amazon fulfillment with SPS Commerce

Integrated Fulfillment Brings Needed Scale, Growth to Redcat Racing

Redcat Racing, a Phoenix-based maker of hobby-grade remote-control vehicles, was struggling to keep up with rapidly growing order volumes from Amazon. What started as a manageable, manual process through Amazon’s portal quickly became risky and unscalable as purchase orders surged, raising concerns about errors, chargebacks, and the ability to support future growth. Redcat Racing turned to SPS Commerce and its Integrated Fulfillment solution to automate fulfillment and EDI workflows.

SPS Commerce implemented an integrated fulfillment solution connected to Redcat Racing’s systems, helping the company process orders accurately and at scale. The result was faster shipping, stronger performance metrics with Amazon, and a rise in Amazon revenue from $250,000 in 2012 to $2 million the next year, with further growth projected. SPS Commerce also helped reduce EDI work from two full-time positions to one part-time role, while improving Redcat Racing’s credibility as a trusted vendor.

Redcat Racing

Dan Sloan

Chief Operating Officer