Case Study: Hyland’s achieves EDI automation and ROI with SPS Commerce

Hyland’s saves $45K a year with SPS Commerce

Hyland's, a supplier of homeopathic medicines, faced the challenge of manually processing orders for over 65 retail partners, which was time-consuming and risked non-compliance with strict retailer requirements. Their existing EDI software could not scale, prompting them to seek a full-service alternative. They partnered with vendor SPS Commerce to implement its Fulfillment solution to automate their order processes.

SPS Commerce integrated its full-service EDI solution with Hyland's Microsoft Dynamics NAV ERP, automating the order fulfillment process. This eliminated manual data entry, saving over 180 staff hours per month and resulting in an annual ROI of $45,000. The solution also dramatically improved Hyland's vendor scorecard performance with its retailers and allowed new trading partners to be onboarded in days instead of weeks.

Hyland’s