Case Study: The Good Crisp Company achieves faster order processing with SPS Commerce

How The Good Crisp Company leveraged System Automation from SPS Commerce and Cin7 to cut order processing time in half, freeing up time for innovation and strategic growth

The Good Crisp Company, a healthier allergen-free snack brand sold through major retailers, was struggling to keep up with rapid growth as manual order processing consumed too much time and slowed operations. To support expansion while maintaining service quality, the company turned to SPS Commerce and its Fulfillment for Cin7 solution.

SPS Commerce integrated Fulfillment with Cin7 so The Good Crisp Company could process orders from 20+ retailers in one system, while SPS also handled retailer EDI changes and updates. The result was a 50% reduction in order processing time, freeing the team to focus on strategic growth, customer relationships, and supporting new retail demands such as shipping to 27 Target distribution centers.

The Good Crisp Company

Shiva Moss

Operations Manager