Case Study: HOM Furniture achieves 90% in-stock goals with SPS Commerce

How SPS helped a furniture retailer reach a defining brand goal by streamlining their operations and supplier connections

HOM Furniture, a Minnesota-based furniture chain with 17 stores across the Midwest, was challenged by supply chain disruptions, manual processes, and limited visibility as it worked to maintain 90% in-stock levels across a growing network of domestic and international suppliers. To simplify communication, improve inventory tracking, and speed onboarding, HOM turned to SPS Commerce and its EDI capabilities.

With SPS Commerce, HOM Furniture streamlined operations, automated supplier onboarding, and improved responsiveness across a supplier base that grew from an expected 50 EDI partners to 150, covering 85% of PO volume. The results included time savings, better stock maintenance, right-sized staffing and hours, and greater agility in managing import volatility—helping HOM move closer to its 90%+ in-stock goal while improving supplier connections and preparing for omnichannel growth.

HOM Furniture

Brian Dent

Procurement and Global Logistics Manager