Case Study: Healthscope achieves streamlined, automated hospital supply chains with SPS Commerce

Healthscope Achieves Greater Efficiency in its Supply Chain Management with SPS Commerce

Healthscope, one of Australia’s leading private hospital operators, was burdened by paper-based ordering and manual processes for thousands of line items across its facilities. These faxed and posted orders risked stock shortages and consumed staff time, prompting the CIO to seek a reliable, scalable way to improve supply‑chain efficiency so clinicians could focus on patient care.

SPS Commerce deployed its cloud-based fulfillment platform to electronically transmit and integrate purchase orders between Healthscope’s systems and major medical suppliers. The solution reduced manual work, accelerated order response and delivery, improved accounts‑payable processes, and created clearer, faster collaboration with trading partners.

Healthscope

Dougall McBurnie

Chief Information Officer