Case Study: HDW Inc. achieves rapid vendor enablement and improved inventory visibility with SPS Commerce

HDW - Customer Case Study

HDW Inc. is an employee-owned wholesale distributor of hardware and building materials serving more than 1,500 retailers across the southern U.S. The company relied on manual, fax-based ordering that provided no order or shipping confirmations, causing poor visibility into inbound shipments, frequent stock outs, and difficulty managing inventory. An initial in-house EDI effort connected only five vendors in a year.

HDW leveraged Distribution America’s partnership with SPS Commerce to scale vendor enablement; with SPS’ practices and platform they connected more than 100 vendors in six months. The EDI connections delivered order confirmations and shipment visibility, reducing inventory carrying costs and allowing buyers to identify delays early and secure alternative sources, resulting in improved inventory management and fewer stock outs.

HDW

Wade Wilkerson

Chief Financial Officer