Case Study: Halstead International achieves 15% growth and hundreds of thousands of dollars in labor savings with SPS Commerce Fulfillment

Halstead International - Customer Case Study

Halstead International, the Norwalk-based supplier behind DIYGenius and other flooring brands, faced a critical operations challenge: rapid, double-digit growth had outpaced an outdated EDI process that relied on manual Excel imports, caused invoice delays, and consumed excessive staff time. The company needed an automated, scalable solution to streamline order processing and shipping without expanding headcount.

Halstead implemented SPS Commerce Fulfillment integrated with its Sage 100 ERP, with SPS providing hands-on mapping and support during rollout. The result: a 15% increase in business while order processing sped up by about two days per week, return handling improved, no additional hires were required, and projected labor savings run into the hundreds of thousands as the company moves other entities onto the SPS solution.

Halstead International

James Gilstrap

Systems Implementation Manager