Case Study: GNC achieves complete supply chain visibility with SPS Commerce

GNC - Customer Case Study

GNC, a health-food retailer, was struggling with limited visibility into its purchase order lifecycle and siloed departments, which made it difficult to identify trouble shipments and improve on-time, complete deliveries. The company also saw ASN compliance fall to 76%, and turned to SPS Commerce and its Supply Chain Performance Management solution to address the problem.

SPS Commerce implemented tools that gave GNC complete visibility across purchase orders, helped isolate shipment and vendor compliance issues, and enabled cross-department collaboration without heavy IT involvement. As a result, GNC raised ASN compliance from 76% to 92%, improved inventory performance, and gained faster, more consistent control over inbound shipments.

GNC

Marty Hahn

Director of Vendor Relations