Case Study: Federated Co-operatives Limited achieves streamlined category management and timely, informed decisions with SPS Commerce Analytics

Federated Co-operatives Limited - Customer Case Study

Federated Co-operatives Limited (FCL), headquartered in Saskatoon and serving more than 2,500 locations across western Canada, needed to streamline and embed category management into daily store and supply-chain operations. After a 2013 RFP, FCL sought a third-party solution to unify data and improve decision-making across its network of co-ops, vendors and category teams.

FCL implemented SPS Commerce Analytics—a cloud-based reporting and business-intelligence platform—giving category managers, store teams and vendors a single trusted source of metrics. The system enabled timely assortment, pricing and promotion decisions, expanded category managers’ roles, delivered clear efficiency gains and ROI, improved member satisfaction scores, and set the stage for fresh-category and customer-intelligence initiatives.

Federated Co-operatives Limited

Darrell McKee

Centre Store Director