Case Study: Best Buy achieves streamlined international supplier onboarding with SPS Commerce

EDI helps major retailer succeed globally

Best Buy, a leading global multichannel retailer, needed to improve how its international supplier community met electronic trading requirements. Facing language barriers, time-zone differences, varied ERP systems and regions where electronic order fulfillment wasn’t common, Best Buy outsourced EDI testing and community development to streamline vendor onboarding and support.

SPS Commerce developed Best Buy’s international trading community, providing training, first-line support in local languages and a multitenant cloud solution flexible enough to handle diverse systems and changing needs. The partnership sped up international vendor onboarding, enabled suppliers across Asia, Europe and Mexico to exchange fulfillment documents electronically, and helped Best Buy overcome key international supply‑chain challenges.

Best Buy

Bekki Windsperger

Manager, Global Partner Solutions