Case Study: Christopher Morgan Fulfillment Services achieves double-digit growth and streamlined trading‑partner integration with SPS Commerce

Christopher Morgan Fulfillment Services - Customer Case Study

Christopher Morgan Fulfillment Services is a full-service logistics provider managing over 850,000 sq. ft. of distribution and fulfillment capacity, offering order processing, parcel sorting, returns, an in-house call center and custom packaging. Facing industry commoditization, tighter pricing and rising customer expectations like same‑day shipping and near‑perfect order completion, the company chose to invest in technology and people to deliver higher-value services beyond basic fulfillment.

By partnering with SPS Commerce and adopting its web‑based EDI and integrated fulfillment solutions connected to the SPS Retail Network, Christopher Morgan scaled quickly, added EDI, sourcing and item management services, and enabled drop‑ship capabilities for retail partners. The results: double‑digit growth, three new locations in 18 months, and more than 90% of its buying organizations leveraging SPS technology, positioning the company as a differentiated full‑service business process outsourcing partner.

Christopher Morgan Fulfillment Services

Brian Wargula

President