SPS Commerce
209 Case Studies
A SPS Commerce Case Study
Cellnet, a leading electronics distributor in Australia and New Zealand, faced significant challenges with manual order entry. Their staff was spending hours downloading orders from various retailer portals and manually keying them into their Infor M3 ERP system, a process that was inefficient and prone to errors. To meet the EDI compliance requirements of their retail partners and improve scalability, Cellnet partnered with vendor SPS Commerce to implement their Fulfillment EDI service.
The solution from SPS Commerce provided full-service EDI integration with Cellnet's Infor M3 ERP, automating the entire order management process. This eliminated manual data entry, cut errors, and ensured ongoing compliance as retailer requirements changed. As a result, Cellnet successfully scaled to support over 15 major retail partners, including Amazon Australia and JB Hi-Fi, with a system that seamlessly handles order volume from 10 to 10,000 orders without additional labor. SPS Commerce provided the necessary technology, expertise, and local support, allowing Cellnet to focus on its core business.