Case Study: MSC Industrial Supply achieves a stronger, more efficient supply chain with SPS Commerce

Building a stronger supply chain with EDI

MSC Industrial Supply, a leading North American distributor of metalworking and MRO products, faced elevated post-pandemic inventory levels and inconsistent EDI adoption that made supply chain data unreliable and hard to act on. With more than 3,000 suppliers to manage, MSC needed a better way to standardize information, improve visibility, and trust the processes behind shipment tracking, order confirmations, and inventory control.

MSC partnered with SPS Commerce to implement a comprehensive EDI solution that automated data sharing, introduced vendor scorecards, and streamlined supplier onboarding across vendors of every size. With SPS Commerce, MSC reduced overstocked inventory, strengthened vendor relationships, and gave internal teams better visibility and confidence in the data, helping them make more efficient day-to-day decisions.

MSC Industrial Supply

William Boland

Director of Product Management